Important Info Ahead
What to Expect at Your First Appointment
You’ll be welcomed by our friendly Patient Care Coordinators, who will make you feel at ease and guide you straight to your audiologist.
Expect a relaxed, clear walkthrough of the hearing assessment, personalized recommendations, and answers to any questions—no pressure, just support.

Important Info Ahead
What to Expect at Your First Appointment
You’ll be welcomed by our friendly Patient Care Coordinators, who will make you feel at ease and guide you straight to your audiologist.
Expect a relaxed, clear walkthrough of the hearing assessment, personalized recommendations, and answers to any questions—no pressure, just support.

Important Info Ahead
What to Expect at Your First Appointment
You’ll be welcomed by our friendly Patient Care Coordinators, who will make you feel at ease and guide you straight to your audiologist.
Expect a relaxed, clear walkthrough of the hearing assessment, personalized recommendations, and answers to any questions—no pressure, just support.

Important Information Ahead of Your First
Appointment at Audiology & Hearing Aid Associates
Your detailed walkthrough of what to expect, who you will meet, common FAQ’s and whether we’re the right fit for each other
How to Find Us and Where to Go
How to Find Us and Where to Go
How to Find Us and Where to Go
Frequently Asked Questions Ahead of Your First Appointment
What Will Happen When I Enter Your Practice?
When you walk into our practice, you will be greeted by one of our friendly Patient Care Co-ordinators – they will instantly make you feel at home, alert your Audiologist that you have arrived and you’ll be able to take a seat and wait for your appointment.
What Will Happen When I Enter Your Practice?
When you walk into our practice, you will be greeted by one of our friendly Patient Care Co-ordinators – they will instantly make you feel at home, alert your Audiologist that you have arrived and you’ll be able to take a seat and wait for your appointment.
What Will Happen When I Enter Your Practice?
When you walk into our practice, you will be greeted by one of our friendly Patient Care Co-ordinators – they will instantly make you feel at home, alert your Audiologist that you have arrived and you’ll be able to take a seat and wait for your appointment.
What is The Typical Investment for Hearing Aids?
What is The Typical Investment for Hearing Aids?
What is The Typical Investment for Hearing Aids?
How Long Do Hearing Aids Last?
How Long Do Hearing Aids Last?
How Long Do Hearing Aids Last?
Can I Bring Somebody With Me to the Appointment?
Can I Bring Somebody With Me to the Appointment?
Can I Bring Somebody With Me to the Appointment?
How Long Will the Appointment Last?
How Long Will the Appointment Last?
How Long Will the Appointment Last?
What Happens in a Hearing Test?
What Happens in a Hearing Test?
What Happens in a Hearing Test?
Further Questions?
Before your appointment, if you have any questions, please don’t hesitate to call us at (541) 612-7555.
You can also fill out the form on the right with any questions you still have about your appointment, or if you need to reschedule for any reason, and we will contact you as soon as we can.
We look forward to serving you and all of your hearing needs!
Whether it is a friendship or a relationship, all bonds are built on trust. Without it, you have nothing.
Dream Patients: The Type of People That We Love Working With
Having cared for the hearing health of tens of thousands of local people, we have learned a lot about who we enjoy working with and who is not the right fit for our services.
With us truly valuing each other’s time, it’s important that we ensure that we’re the right fit for each other and share the same values before progressing with what will be a long-term relationship.
That’s why we have developed this document to outline what an ideal patient looks like to ensure we’re the right match for each other.
It’s important that you read this document to ensure that this feels like the perfect relationship.
The 3 Core Values of a Dream Patient
Kindness.
The reason that we love what we do is because we love making a meaningful difference to incredible people’s lives.
We often turn patients into friends, and we find that the patients that we have the greatest relationships with fundamentally share this core value.
Fun.
Although we’re all here for a rather serious reason, it’s important to have fun.
The patients that we love working with are fun to be around and share our core value that we may as well have fun along the process.
Commitment.
Achieving better hearing requires work. To ensure that you achieve better hearing for life, it means that we’ll have to work together.
There may be some tough times, and some good times, but it’s important that we’ll always be on the same team, and you understand that this is a journey rather than a destination.
If you feel these 3 values represent who you are, then we may just be the perfect match.
Alternatively, if you read the above and discover that it’s not the right relationship to progress with, then there are no hard feelings if you decide that we’re not the right fit for each other.



Dream Patients: The Type of People That We Love Working With
Having cared for the hearing health of tens of thousands of local people, we have learned a lot about who we enjoy working with and who is not the right fit for our services.
With us truly valuing each other’s time, it’s important that we ensure that we’re the right fit for each other and share the same values before progressing with what will be a long-term relationship.
That’s why we have developed this document to outline what an ideal patient looks like to ensure we’re the right match for each other.
It’s important that you read this document to ensure that this feels like the perfect relationship.
The 3 Core Values of a Dream Patient
Kindness.
The reason that we love what we do is because we love making a meaningful difference to incredible people’s lives.
We often turn patients into friends, and we find that the patients that we have the greatest relationships with fundamentally share this core value.
Fun.
Although we’re all here for a rather serious reason, it’s important to have fun.
The patients that we love working with are fun to be around and share our core value that we may as well have fun along the process.
Commitment.
Achieving better hearing requires work. To ensure that you achieve better hearing for life, it means that we’ll have to work together.
There may be some tough times, and some good times, but it’s important that we’ll always be on the same team, and you understand that this is a journey rather than a destination.
If you feel these 3 values represent who you are, then we may just be the perfect match.
Alternatively, if you read the above and discover that it’s not the right relationship to progress with, then there are no hard feelings if you decide that we’re not the right fit for each other.



Dream Patients: The Type of People That We Love Working With
Having cared for the hearing health of tens of thousands of local people, we have learned a lot about who we enjoy working with and who is not the right fit for our services.
With us truly valuing each other’s time, it’s important that we ensure that we’re the right fit for each other and share the same values before progressing with what will be a long-term relationship.
That’s why we have developed this document to outline what an ideal patient looks like to ensure we’re the right match for each other.
It’s important that you read this document to ensure that this feels like the perfect relationship.
The 3 Core Values of a Dream Patient
Kindness.
The reason that we love what we do is because we love making a meaningful difference to incredible people’s lives.
We often turn patients into friends, and we find that the patients that we have the greatest relationships with fundamentally share this core value.
Fun.
Although we’re all here for a rather serious reason, it’s important to have fun.
The patients that we love working with are fun to be around and share our core value that we may as well have fun along the process.
Commitment.
Achieving better hearing requires work. To ensure that you achieve better hearing for life, it means that we’ll have to work together.
There may be some tough times, and some good times, but it’s important that we’ll always be on the same team, and you understand that this is a journey rather than a destination.
If you feel these 3 values represent who you are, then we may just be the perfect match.
Alternatively, if you read the above and discover that it’s not the right relationship to progress with, then there are no hard feelings if you decide that we’re not the right fit for each other.



Our Happy Patients Say
I started losing my hearing 30 years ago when I lived in the Seattle area. As a result, I have seen many audiologists but none have been as professional, knowledgeable, or determined to improve my hearing experience as Erika has been.

Sally S
1 months ago
Erika and her staff have been very professional in dealing with my hearing issues. They have taken time to sit down with me to explain issues and options and answer my questions.

Dolores B
1 month ago
What a wonderful "ear opening" experience wotking with AHAA. They have helped open a world of lost sounds.
An element of my lile has been restored.

BL B
6 months ago
I purchased my hearing aids in December of 2023. The clarity and ease of use are astounding. They are so comfortable I don't know that they are in. They are nearly invisible. The service has been great. I recommend them to anyone.

Fred W
6 months ago
My experience with AHAA, Erica and staff, has been nothing short of first rate. As a recent cochlear implant recipient, I am grateful and humbled to have access to a clinic with this level of expertise and dedication.

CMac
7 months ago
Erika and her staff are amazing people. They are alway friendly and helpful with problems or questions. I can’t thank Erika enough for recommending hearing aids to deal with my tinnitus and hearing loss. It has made a huge difference.

Tom C
8 months ago
I started losing my hearing 30 years ago when I lived in the Seattle area. As a result, I have seen many audiologists but none have been as professional, knowledgeable, or determined to improve my hearing experience as Erika has been.

Sally S
1 months ago
Erika and her staff have been very professional in dealing with my hearing issues. They have taken time to sit down with me to explain issues and options and answer my questions.

Dolores B
1 month ago
What a wonderful "ear opening" experience wotking with AHAA. They have helped open a world of lost sounds.
An element of my lile has been restored.

BL B
6 months ago
I purchased my hearing aids in December of 2023. The clarity and ease of use are astounding. They are so comfortable I don't know that they are in. They are nearly invisible. The service has been great. I recommend them to anyone.

Fred W
6 months ago
My experience with AHAA, Erica and staff, has been nothing short of first rate. As a recent cochlear implant recipient, I am grateful and humbled to have access to a clinic with this level of expertise and dedication.

CMac
7 months ago
Erika and her staff are amazing people. They are alway friendly and helpful with problems or questions. I can’t thank Erika enough for recommending hearing aids to deal with my tinnitus and hearing loss. It has made a huge difference.

Tom C
8 months ago
I started losing my hearing 30 years ago when I lived in the Seattle area. As a result, I have seen many audiologists but none have been as professional, knowledgeable, or determined to improve my hearing experience as Erika has been.

Sally S
1 months ago
Erika and her staff have been very professional in dealing with my hearing issues. They have taken time to sit down with me to explain issues and options and answer my questions.

Dolores B
1 month ago
What a wonderful "ear opening" experience wotking with AHAA. They have helped open a world of lost sounds.
An element of my lile has been restored.

BL B
6 months ago
I purchased my hearing aids in December of 2023. The clarity and ease of use are astounding. They are so comfortable I don't know that they are in. They are nearly invisible. The service has been great. I recommend them to anyone.

Fred W
6 months ago
My experience with AHAA, Erica and staff, has been nothing short of first rate. As a recent cochlear implant recipient, I am grateful and humbled to have access to a clinic with this level of expertise and dedication.

CMac
7 months ago
Erika and her staff are amazing people. They are alway friendly and helpful with problems or questions. I can’t thank Erika enough for recommending hearing aids to deal with my tinnitus and hearing loss. It has made a huge difference.

Tom C
8 months ago
Meet Your Team

Erika Shakespeare
Owner/Audiologist

Tara Schmidt
Doctor of Audiology

Brittany Leckenby
Front Desk Concierge

Emily Hill
Operations Manager

Fiona
After Hours Receptionist

Mckela Dickerson
Certified Occupational Hearing Conservationist

Pam Rohde
Front Office Concierge

Stina Casey
Referral Coordinator

Tasha Romine
Insurance & Billing Specialist

Mrs. Wiggles
Pawdiologist

Erika Shakespeare
Owner/Audiologist

Tara Schmidt
Doctor of Audiology

Brittany Leckenby
Front Desk Concierge

Emily Hill
Operations Manager

Fiona
After Hours Receptionist

Mckela Dickerson
Certified Occupational Hearing Conservationist

Pam Rohde
Front Office Concierge

Stina Casey
Referral Coordinator

Tasha Romine
Insurance & Billing Specialist

Mrs. Wiggles
Pawdiologist

Erika Shakespeare
Owner/Audiologist

Tara Schmidt
Doctor of Audiology

Brittany Leckenby
Front Desk Concierge

Emily Hill
Operations Manager

Fiona
After Hours Receptionist

Mckela Dickerson
Certified Occupational Hearing Conservationist

Pam Rohde
Front Office Concierge

Stina Casey
Referral Coordinator

Tasha Romine
Insurance & Billing Specialist

Mrs. Wiggles
Pawdiologist
Latest News

Why Are Some Voices Harder to Hear Than Others?

|
Erika Shakespeare
|
Oct 7, 2025
Discover why certain voices, especially those of women and children, can be harder to hear due to hearing loss.

Does Providence Insurance Cover Hearing Care?

|
Erika Shakespeare
|
Sep 18, 2025

Does Worker’s Compensation Cover Hearing Care?

|
Erika Shakespeare
|
Sep 18, 2025

Why Are Some Voices Harder to Hear Than Others?

|
Erika Shakespeare
|
Oct 7, 2025
Discover why certain voices, especially those of women and children, can be harder to hear due to hearing loss.

Does Providence Insurance Cover Hearing Care?

|
Erika Shakespeare
|
Sep 18, 2025

Does Worker’s Compensation Cover Hearing Care?

|
Erika Shakespeare
|
Sep 18, 2025

Why Are Some Voices Harder to Hear Than Others?

|
Erika Shakespeare
|
10/7/25
Discover why certain voices, especially those of women and children, can be harder to hear due to hearing loss.

Does Providence Insurance Cover Hearing Care?

|
Erika Shakespeare
|
9/18/25

Does Worker’s Compensation Cover Hearing Care?

|
Erika Shakespeare
|
9/18/25
Request a Callback
Whether you have a question, concern or, you’re ready to schedule your hearing assessment, our team is on hand to help.
Simply fill in the form on this page or, you can call us at the number below.
Whatever your needs or concerns, we look forward to welcoming you!
Monday - Friday: 8 am – 5 pm
Weekend: Closed
Monday - Thursday: 9 am – 4 pm
Weekend: Closed
La Grande


Baker City


Request a Callback
Whether you have a question, concern or, you’re ready to schedule your hearing assessment, our team is on hand to help.
Simply fill in the form on this page or, you can call us at the number below.
Whatever your needs or concerns, we look forward to welcoming you!
Monday - Friday: 8 am – 5 pm
Weekend: Closed
Monday - Thursday: 9 am – 4 pm
Weekend: Closed
La Grande

Baker City

Request a Callback
Whether you have a question, concern or, you’re ready to schedule your hearing assessment, our team is on hand to help.
Simply fill in the form on this page or, you can call us at the number below.
Whatever your needs or concerns, we look forward to welcoming you!
Monday - Friday: 8 am – 5 pm
Weekend: Closed
Monday - Thursday: 9 am – 4 pm
Weekend: Closed
La Grande

Baker City

Trusted by Thousands of Local People, Families, and Physicians Since 1982
Monday - Friday: 8 am – 5 pm
Weekend: Closed
Monday - Friday: 9 am – 4 pm
Weekend: Closed
Trusted by Thousands of Local People, Families, and Physicians Since 1982
Monday - Friday: 8 am – 5 pm
Weekend: Closed
Monday - Friday: 9 am – 4 pm
Weekend: Closed
©2025 Audiology & Hearing Aid Associates | All Rights Reserved
Trusted by Thousands of Local People, Families, and Physicians Since 1982
Monday - Friday: 8 am – 5 pm
Weekend: Closed
Monday - Friday: 9 am – 4 pm
Weekend: Closed


