Safe Professional Earwax Removal In Northeast Oregon

A feeling of fullness in your ears? Muffled sound, pressure, and aching in your ears are all common signs that your ears are plugged with impacted earwax.

Though earwax buildup is frustrating and irritating, it is an easy problem to fix.

Earwax is nature’s janitorial service for your ears. Designed to remove the dirt, debris, fungi, and bacteria from the ear canal to help prevent infection of your outer ear.

However, there are times when earwax builds up and becomes impacted, causing pain, pressure, ringing in your ears, and/or muffled sound.

Our earwax removal professionals at Audiology and Hearing Aid Associates have helped hundreds of individuals in Northeast Oregon get the relief they need from impacted earwax, and we’re ready to help you too.

Schedule An Earwax Removal Appointment

Best Audiologist I have ever seen. I have been seeing Audiology people for 21 years. Their people have the best equipment I have ever seen. Good job

Daniel B.

I couldn’t be more pleased with the update and new adjustments. It was very important to me to get high tech hearing aids but the best part was how great the entire team was! Thank you so much!

Tom H.

Great people. Good, knowledgeable and helpful. Best audiologists I’ve ever been to.

Debbie B.

How Does Earwax Clean Your Ears?

The oily, waxy substance known as cerumen is produced by special glands in the ear canal. Its stickiness draws in the dirt, debris, dead skin cells, bugs, fungi, bacteria, and whatever else might be in your ear canal and causes them to clump together.

When you talk or chew, the vibrations in your ear canal move the wax and unwanted debris toward the outer ear canal, like sweeping dirt down the hallway floor. Earwax usually falls out without any assistance when you’re not looking, but sometimes you’ll notice it when you look into the mirror and clear it away.

The natural pH of the earwax your body produces also helps prevent dryness and irritation inside the ear canal, something that can become upset due to impacted earwax or a lack of earwax. In most cases, both of these issues are the result of trying to remove your own earwax.

Known as ceruminosis, impacted earwax is something your hearing care provider can deal with easily using the proper formulas, instruments, and techniques, which are much safer, provide greater relief, and avoid making the problem worse.

Earwax removal area of Audiology & Hearing Aid Associates La Grande

Four Reasons To Leave Earwax Removal To A Professional

Ear model
It’s nearly irresistible and common practice for individuals to insert cotton-tipped swabs or other elongated objects (your audiologist shudders at the thought of what they might be) into your ears, but it’s never in your best interest to do so. All healthcare professionals discourage digging earwax out of your ears, and they’ll give you four main reasons to leave earwax removal to a professional instead of doing it yourself.
#1 – Earwax Removal Is Usually Unnecessary

The ear canal requires little routine maintenance and cleaning because it has a natural, built-in process to deal with removing anything that is harmful to your ears. Earwax is produced within the ear canal, migrating from deep inside to outside with only a few exceptions.

Problems occur when your ears produce more than the average amount of earwax or hearing aids or earplugs block the opening of the ear and prevent wax from coming all the way out.

#2 – Self-Cleaning Might Cause Permanent Damage to Your Ears

Inserting a cotton-tipped swab (or anything else) into your ear can permanently damage the ear canal or eardrum. While you’re digging, you risk pressing clumps of earwax against the eardrum, which could cause an ear infection that can do damage to the middle ear structures.

#3 – Make Your Problem Worse

Attempting to remove earwax yourself usually makes things worse because you can’t see what you’re doing. Rather than removing the earwax with a cotton swab, you’ll probably push and pull smaller clusters tighter together, plugging up your ear canal, causing muffled hearing, pressure, and pain.

#4 – The Presence of Earwax Is Not a Sign of Poor Hygiene

The reason people tend to dig out their earwax often relates to concerns about hygiene. However, cerumen is part of a natural moisturizing and cleaning process that prevents the ear canal from becoming too dry and removes substances that can cause infection. In reality, the presence of earwax is a sign of normal, healthy ears.

How Audiology And Hearing Aid Associates
Deal With Earwax Removal

Those who have never had an audiologist clean your ears might have some questions and concerns about how it’s done. We want you to feel confident that you’ll get the relief you need from our experts, so here’s exactly what you can expect to happen during your earwax removal appointment.

#1 – We Get To Know You
Not only do we enjoy the opportunity to get to know our patients, but we begin all of our consultations with a conversation about you. Besides making you feel more relaxed and at home in our office, we can learn a lot about how your occupation, lifestyle, medical history, and hearing history might be contributing to your earwax buildup concerns as well as other possible hearing care challenges.
#2 – Ear Inspection
Rather than shoving a cotton swab into your ear and digging around, your audiologist will take a look inside your ear canal to determine exactly what they’re dealing with. We have advanced equipment and expertise that allows us to plan and target the specific issue for safe and effective removal.
#3 – Unblocking Your Ears

Once your hearing care professional determines what approach to use, the first attempt at earwax removal typically involves injecting warm water into your ear, which allows impacted wax to loosen up so it can be flushed out without having to use any of our instruments.

However, there are times when some clusters are a bit more stubborn or hard to reach, so we bring out a curette, a stylus-like object with a loop at the end, to grab onto stubborn earwax and pull it out. The reason your audiologist can do this, and you shouldn’t, is because we can see better, are trained to use specific techniques, and have years of experience.

#4 – Unbelievable Relief
Most of our patients describe the relief that comes from having earwax removed as something that is unbelievable. In fact, many attest that few sensations can even come close to what they feel after the removal of impacted earwax.
Audiology & Hearing Aid Associates waiting area

Schedule An Earwax Removal Appointment Today!

Attempting to remove earwax at home can be dangerous, lead to dryness and irritation, or simply make the problem worse.

Rather than continuing to struggle with earwax issues, consult our earwax removal specialists at Audiology and Hearing Aid Associates for the safe, effective, and lasting relief your ears deserve.

If you, or a loved one, are struggling with earwax, experiencing the symptoms of impacted earwax, or want some help dealing with earwax challenges, get the professional help you need by scheduling an earwax removal appointment using the adjacent form.


With hearing loss impacting 1 in 5 of us, the data suggests that at least one special person in our lives are struggling with hearing loss. The challenge is that it's often difficult for these people to admit that they have a challenge with their hearing or be open to seeking help.

That's why we have developed a free white-paper to help you to understand the different ways that you can support a loved one and encourage them to get the help that they need.

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Erika’s Story

I’m Erika. I love learning about new technology, particularly with technology designed to help people hear and connect to their families, friends and community. I first learned about the Jabra Enhance Plus 18 months ago in a tech talk related to OTC hearing aids. OTC stands for “over-the-counter”; this was driven by the PCAST report (President’s Council of Advisors on Science and Technology) that was published in 2016 and was rejuvenated by Biden’s Executive to the FDA to develop regulations and labeling on a new classification of non-prescription hearing aids that would be available to purchase by consumers without professional engagement.

The purpose was to introduce lower cost entry to hearing aids for consumers. This is opening a whole new pipeline of devices from manufacturers of consumer electronics to manufacturers of medical devices to get into the lucrative market of entry level amplification. Bose had launched their new “hearing aid” which was a terrible flop, it didn’t have rechargeability, it had a ton of feedback (whistling), it didn’t even have basic streaming features. Signia launched a product, Apple Air pods added transparency mode and developed an app to “test” your hearing to apply mild gain to your Air Pod Pros, and Resound’s research team partnered with GN’s consumer electronic group that makes Jabra products to develop a hybrid hearing aid/consumer electronic sometimes referred to as a Hearable, PSAP (Personal Sound Amplifier), or and OTC hearing aid. Other companies have come out with products that they are marketing as hearing aids, the FDA has been playing whack-a-mole with these illegally labeled products. Whatever you may call the widget, it is an electronic device that is not programmed by a licensed hearing health care professional.

I was awarded a slot to participate in a pilot project to evaluate the Jabra Enhance Plus product before it was released commercially to the public. I have been wearing the device for the last 10 days. I have about 4 pages of feedback for the developers for the app and also the device itself. Here is my pro/con list.

Pros: The size and fit. It doesn’t look anything like a hearing aid, it is like a small button Bluetooth or wireless earbud. There is nothing hanging out of the ear to catch on masks. The green, faded yellow and red indicator lights on the device and the charger are intuitive ways to alert to battery life. The little charging case holds a charge even when it is not plugged in. It is easily portable, fits great in a pocket of my purse so I have them with me. The streaming is pretty seamless. The app controls are deceivingly simple, it seems like there should be more, but it is really just the volume up and down. They were a lot more comfortable to wear while reclining and listening to streaming audio than other wireless earbuds that I have used. It was easy to switch to a call while streaming. They enhanced listening when I was watching TV.

Cons: The built-in personalization didn’t seem to customize the sound; The filter setting was something that I wanted to change frequently, but it is a buried feature in the app. The fit was sort of uncomfortable in one ear and the selection of domes were not adequate. The occlusion effect for my own body noises was significant. My voice sounded too far away for people on the other end of the phone call. The sound quality for phone calls and streaming audio was inferior to other wireless earbuds that I use. I struggled in noisy situations to hear other people over my own body sounds. They move a lot in my ears with talking. They don’t connect to my computer, so going between zoom meetings and phone calls or other activities was cumbersome and I have to switch devices. My overall assessment is that there is a place in the consumer electronic world for these cute little hearing enhancers, but they will not yet replace my wireless earbuds. I look forward to future software updates that will hopefully improve and expand usability (like connecting to my PC for zoom calls).

Tom’s Story
Tom was not as happy as Donna after his 10 days with the devices. He much preferred his own hearing aids. He did like that his mask never got caught on them. His biggest issue was that he got whistling from them when he turned them up loud enough for him to hear the TV. He did enjoy the streaming capabilities. He struggled the most with pairing the devices, which may have been because he used his Bluetooth a lot for other things and the Jabra devices did not seem to respond well to intermittent connectivity.
Donna’s Story
Donna wore the devices for 10-12 hours everyday for ten days. She loved how much better she heard in group settings and in conversations with friends and family. She mentioned that after a long day she did notice that her ears would get a little sore and she thought maybe a smaller prescription hearing aid would be better for her long term, but she thought these self fitting hearing aids were great and easy to use. She would definitely consider buying them and even had several of her friends ask where they could buy them.
Linda’s Story

Linda wore the Jabra Enhance Plus 5-6 hours a day. Mostly while watching TV. She loved how much easier it was to hear the dialogue on TV. She also enjoyed hearing her husband more easily while they were having conversations. She had little difficulty connecting the devices to her app, the most difficult part of the connection that Linda had was remembering her apple password. She was really impressed with the product and the price.

Beth Story

Beth wears the Jabra Enhance Plus about an hour a day, primarily for streaming while exercising. She loves the quality of the streaming for phone calls and listening to audio books. She tried the devices in a restaurant with friends, but really struggled to adapt to her own voice and thought that it was actually harder to focus on the voices she wanted to hear over some of the other environment sounds being amplified. She really didn’t find them helpful in the classroom like she had hoped, but she admitted that only tried them once in that setting.

Jan’s Story
I'm Jan. I have enjoyed being part of this new technology. After day two I did experience right ear canal discomfort and was not able to wear the device for a few days. I feel if the device was a little bit smaller it would be more comfortable for me. I felt muffled and my own voice was hollow. After a few days I didn't notice it as much. I am not totally comfortable with new technology but found the setup for Jabra to be easy. The charging was easy, and the hearing test was relatively easy. I have normal hearing, therefore did not experience a lot of amplification. I found the app was user friendly. I would recommend them to someone who had a mild to moderate hearing loss that could not afford hearing aids.