How to Professionally Clean Your Hearing Aids in La Grande, OR

03/12/2021 | Hearing Aid Repairs, Hearing Aids, Patient Resources

One of the significant advantages of living in our area is the abundance of sounds like chattering squirrels, singing birds, water tumbling over rocks, and the wind whistling through the trees.

Hearing aids make it possible for those with hearing loss to continue to enjoy these life-enriching sounds with greater clarity. However, without proper TLC, modern hearing instruments cannot provide these ongoing benefits.

To make sure that individuals in La Grande and the surrounding area continue to take advantage of the best features of their hearing aids, we provide cleaning and performance checks for our patients and anyone who need them.

Daily Cleaning and Troubleshooting 

Hearing care providers and device manufacturers will tell you that a daily cleaning and inspection routine is the best way to ensure that your hearing instrument performs as designed. Strict adherence to such a practice helps you avoid performance problems and costly repairs down the line.

While adjusting to their device, most hearing aid users run into the same set of problems, but knowing and using a few essential troubleshooting tips, those problems are quickly resolved.

You should expect to get anywhere from 3 to 5 years of great use out of your hearing aids, but to take advantage of new technologies and make sure you get the most benefits from your device, you should plan on updating or upgrading your equipment during this time.

Our experts are eager to help you with cleaning, troubleshooting, and upgrading advice, but to give your hearing aids the TLC they need, you should schedule an annual or semi-annual professional clean and check with our experts.

What Can You Expect from a Professional Clean & Check at Audiology & Hearing Aid Associates?

Our team has specialized training and has advanced equipment to provide a deeper hearing instrument cleaning level than you can do at home.

We are also able to test the performance of your device and address any repair issues required. We have the expertise to clean and check all types and brands of hearing instruments, which involves:

  • Biological check of the device
  • Clean all components
  • Replace filters, domes, sport locks, tubing, etc
  • Replace batteries (if needed)
  • Dry and sanitize hearing aids
  • Electroacoustic analysis and battery life as needed
  • Replacement of battery door, microphone covers, receivers, casing (as required or covered under current service plan)

If you call to schedule a clean and check appointment for your hearing aids, you can expect to get an appointment right away.

We provide this service to our existing patients as part of our ongoing hearing care, but non-patients can expect to pay $68 for the service with additional costs for various replacement parts.

We cannot order parts from some proprietary vendors like Costco, Beltone, Miracle-Ear, and a few others.

If your device has to remain with us for repair, we provide loaner devices to our patients free of charge with our service plan and an additional fee for those without a service plan.

Audiology & Hearing Aid Associates Helps You Get the Most from Your Hearing Aids

We want everyone in our community who uses hearing aids to enjoy the life-enriching benefits they provide. Audiology & Hearing Aid Associates extend cleaning, troubleshooting, and maintenance assistance to both patients and non-patients in our community to meet this goal.

Still, to get the proper TLC your device needs, it is vital to schedule regular check-ups to ensure the device is functioning at its best.

If you or a loved one wants to schedule a professional hearing aid clean & check with one of our experts, please get in touch by clicking here or call us at (541) 612-7555.


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Tara Schmidt

Tara Schmidt graduated with her Doctorate Degree in Audiology from Idaho State University and has been helping La Grande to achieve better hearing since joining the Audiology & Hearing Aid Associates team. Her favorite part of her role is helping patients by evaluating their hearing, discussing their communication concerns, and providing a treatment plan to meet their needs. A stand-out moment during her time at Audiology & Hearing Aid Associates has been: “I really enjoy being able to share in our patient’s successes and challenges. Learning about hearing loss, and how to effectively repair communication breakdowns is very important for not just our patient’s but their families as well. When I have a patient that comes in for a follow-up and they are smiling, I know I’ve helped them to overcome what had been a very concerning and (sometimes) isolating period in their life.”

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    Erika’s Story

    I’m Erika. I love learning about new technology, particularly with technology designed to help people hear and connect to their families, friends and community. I first learned about the Jabra Enhance Plus 18 months ago in a tech talk related to OTC hearing aids. OTC stands for “over-the-counter”; this was driven by the PCAST report (President’s Council of Advisors on Science and Technology) that was published in 2016 and was rejuvenated by Biden’s Executive to the FDA to develop regulations and labeling on a new classification of non-prescription hearing aids that would be available to purchase by consumers without professional engagement.

    The purpose was to introduce lower cost entry to hearing aids for consumers. This is opening a whole new pipeline of devices from manufacturers of consumer electronics to manufacturers of medical devices to get into the lucrative market of entry level amplification. Bose had launched their new “hearing aid” which was a terrible flop, it didn’t have rechargeability, it had a ton of feedback (whistling), it didn’t even have basic streaming features. Signia launched a product, Apple Air pods added transparency mode and developed an app to “test” your hearing to apply mild gain to your Air Pod Pros, and Resound’s research team partnered with GN’s consumer electronic group that makes Jabra products to develop a hybrid hearing aid/consumer electronic sometimes referred to as a Hearable, PSAP (Personal Sound Amplifier), or and OTC hearing aid. Other companies have come out with products that they are marketing as hearing aids, the FDA has been playing whack-a-mole with these illegally labeled products. Whatever you may call the widget, it is an electronic device that is not programmed by a licensed hearing health care professional.

    I was awarded a slot to participate in a pilot project to evaluate the Jabra Enhance Plus product before it was released commercially to the public. I have been wearing the device for the last 10 days. I have about 4 pages of feedback for the developers for the app and also the device itself. Here is my pro/con list.

    Pros: The size and fit. It doesn’t look anything like a hearing aid, it is like a small button Bluetooth or wireless earbud. There is nothing hanging out of the ear to catch on masks. The green, faded yellow and red indicator lights on the device and the charger are intuitive ways to alert to battery life. The little charging case holds a charge even when it is not plugged in. It is easily portable, fits great in a pocket of my purse so I have them with me. The streaming is pretty seamless. The app controls are deceivingly simple, it seems like there should be more, but it is really just the volume up and down. They were a lot more comfortable to wear while reclining and listening to streaming audio than other wireless earbuds that I have used. It was easy to switch to a call while streaming. They enhanced listening when I was watching TV.

    Cons: The built-in personalization didn’t seem to customize the sound; The filter setting was something that I wanted to change frequently, but it is a buried feature in the app. The fit was sort of uncomfortable in one ear and the selection of domes were not adequate. The occlusion effect for my own body noises was significant. My voice sounded too far away for people on the other end of the phone call. The sound quality for phone calls and streaming audio was inferior to other wireless earbuds that I use. I struggled in noisy situations to hear other people over my own body sounds. They move a lot in my ears with talking. They don’t connect to my computer, so going between zoom meetings and phone calls or other activities was cumbersome and I have to switch devices.
    My overall assessment is that there is a place in the consumer electronic world for these cute little hearing enhancers, but they will not yet replace my wireless earbuds. I look forward to future software updates that will hopefully improve and expand usability (like connecting to my PC for zoom calls).

    Tom’s Story

    Tom was not as happy as Donna after his 10 days with the devices. He much preferred his own hearing aids. He did like that his mask never got caught on them. His biggest issue was that he got whistling from them when he turned them up loud enough for him to hear the TV. He did enjoy the streaming capabilities. He struggled the most with pairing the devices, which may have been because he used his Bluetooth a lot for other things and the Jabra devices did not seem to respond well to intermittent connectivity.

    Donna’s Story

    Donna wore the devices for 10-12 hours everyday for ten days. She loved how much better she heard in group settings and in conversations with friends and family.

    She mentioned that after a long day she did notice that her ears would get a little sore and she thought maybe a smaller prescription hearing aid would be better for her long term, but she thought these self fitting hearing aids were great and easy to use. She would definitely consider buying them and even had several of her friends ask where they could buy them.

    Linda’s Story

    Linda wore the Jabra Enhance Plus 5-6 hours a day. Mostly while watching TV. She loved how much easier it was to hear the dialogue on TV. She also enjoyed hearing her husband more easily while they were having conversations. She had little difficulty connecting the devices to her app, the most difficult part of the connection that Linda had was remembering her apple password. She was really impressed with the product and the price.

    Beth Story

    Beth wears the Jabra Enhance Plus about an hour a day, primarily for streaming while exercising. She loves the quality of the streaming for phone calls and listening to audio books. She tried the devices in a restaurant with friends, but really struggled to adapt to her own voice and thought that it was actually harder to focus on the voices she wanted to hear over some of the other environment sounds being amplified. She really didn’t find them helpful in the classroom like she had hoped, but she admitted that only tried them once in that setting.

    Jan’s Story

    I'm Jan. I have enjoyed being part of this new technology. After day two I did experience right ear canal discomfort and was not able to wear the device for a few days. I feel if the device was a little bit smaller it would be more comfortable for me.

    I felt muffled and my own voice was hollow. After a few days I didn't notice it as much. I am not totally comfortable with new technology but found the setup for Jabra to be easy. The charging was easy, and the hearing test was relatively easy. I have normal hearing, therefore did not experience a lot of amplification. I found the app was user friendly. I would recommend them to someone who had a mild to moderate hearing loss that could not afford hearing aids.