At Audiology & Hearing Aid Associates, our team is passionate about helping you get the most out of your hearing aids long after you’re fitted for them.
This is why we do everything we can to provide you with all of the helpful resources you need to help you get the most out of your hearing aids and improve your quality of life.
Many of our patients love their ReSound hearing aids but often need support when it comes to installing and updating the software.
Read on to learn exactly how to install new software updates step by step using the ReSound app.
You Will Receive a Notification When a Software Update Is Ready
Sometimes it’s beneficial to update your ReSound devices to ensure you reap the most benefits from your hearing aids. You can now do this directly in the ReSound Smart 3D app.
When a software update is available, you will receive a notification within the app. Tap “Install” to do the installation now or tap “Later” to do it when it’s more convenient for you. If you choose “Later,” a notification badge on “MyResound” in the menu will remind you to do it. Navigate to that menu when you’re ready to install the update.
You will see which new software version is available for your hearing aids. A message will also explain what is included in the update.
How to Install New ReSound Hearing Aid Software
Before you install new updates, be sure to insert fresh batteries in your hearing aids or make sure they are fully charged. Remove your hearing aids and keep them next to your smartphone. Your hearing aids will turn off sound during the installation.
Note that the update will take about five minutes per hearing aid, and it’s recommended to complete the installation once you begin it.
In the following steps, the app guides you through the flow. You can follow the progress throughout the installation. When the installation is complete, a green check mark will appear. Just tap “Close” and you’re all set!
We’re Here to Help
At Audiology and Hearing Aid Associates, we understand that technology can be confusing and frustrating! If you or a loved one has difficulty updating your ReSound software or has any other questions concerning your new technology, please don’t hesitate to get in touch.
No matter how big or small your question may be, we are here to help. Get in touch with us by clicking here or call our office at 541-612-7555.
We look forward to hearing from you soon!